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Privacy Policy

We take your privacy seriously. Understand how your billing inquiries are processed safely and securely.

Privacy Commitment: We do NOT sell, lease, or store your electricity bills or personal financial data on our persistent servers. Inquiries are processed live through official PITC distribution networks.

1. Information We Process

When you use Wapda Bill Check, the following data may be processed strictly for fulfilling your bill inquiry request:

  • Consumer Reference Number / Customer ID: The 10 to 14 digit identification code printed on your electricity bill.
  • Selected Distribution Company (DISCO): (e.g. LESCO, MEPCO, IESCO, FESCO, GEPCO, PESCO, HESCO, QESCO, SEPCO).
  • Bill Query Results: Public bill attributes returned from official PITC portals, including consumer name, address, current units consumed, meter readings, payable amounts, and payment status.

2. How Your Information is Used

Any reference number entered is used exclusively to fetch and display your billing record and generate duplicate printable bill statements. We do not maintain user accounts or require sensitive credentials such as passwords, CNIC numbers, or bank account PINs.

3. Local Storage & Browser Preferences

To provide a convenient experience, our application uses standard HTML5 LocalStorage on your local device for:

  • Remembering your preferred city and electricity company (e.g., Lahore / LESCO) across browser sessions.
  • Storing your UI appearance preference (Light Mode or Dark Mode).

This information remains entirely within your local browser storage and is not sent to our servers.

4. Third-Party Portals & Service Providers

Our service interfaces in real-time with official electricity utility servers managed by the Power Information Technology Company (PITC) of Pakistan. When requesting the "Print Original Bill" or "View Official Bill" feature, your browser securely requests the official stylesheet and emblem assets directly from PITC content delivery networks.

5. Data Security

We implement industry-standard encryption protocols (HTTPS/TLS) across all communications. Inquiries are executed in-memory with strict input sanitization to protect against injection vulnerabilities and unauthorized data interception.

6. Advertising, Cookies & Your Choices

If advertising is shown on this website in the future, third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet. You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of a third-party vendor's use of cookies for personalised advertising by visiting www.aboutads.info/choices.

No advertising cookies are used until advertising is actually enabled on this site. Your browser settings also let you block or delete cookies at any time, though some site features may then work less conveniently.

7. Children's Privacy

Our service is designed for utility consumers in Pakistan and does not knowingly collect or target information from minors under the age of 13.

8. Updates to This Policy

We reserve the right to revise this Privacy Policy to reflect technical enhancements or regulatory updates. Changes become effective immediately upon posting to this page.

Effective Date: October 2026 • Wapda Bill Check Privacy Office
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